CRM

Customer Relationship Management

Customer management

Customer relationship management

Strategy seminars on sales and marketing topics

Customer relationship management, CRM for short, or customer care, describes the consistent orientation of a company towards its customers.  We understand this term to mean the systematic design of customer relationship processes, also taking usability and  Net Promoter Score (NPS) .  All processes are checked for effectiveness and yield optimization. Our consultants examine thoroughly and precisely. Ask your contact person which optimizations can be implemented cost-effectively for you.